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National Grid Customer Advocate hours
January 27, 2026 @ 10:00 am - 2:00 pm EST
Connect to Caring: Meet with a Customer Advocate at Lynn Housing Authority & Neighborhood Development
National Grid Customer Advocates will be available to meet one-on-one on the 4th Tuesday of the month to discuss options to manage your energy bill and help you find assistance, including:
- Discount rate
- Payment Plans
- Budget Billing
- Arrears Management Program (AMP)
No appointment is needed, but please bring the following when you visit:
If you receive SNAP, MassHealth, SSI or WIC, please bring your benefit card and/or program acceptance letter to enroll in our Discount Rate Program.
With higher energy prices this winter, National Grid is there to help:
For more information, please visitngrid.com/heretohelp
The above information was submitted to us by National Grid.