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MBTA Announces July Service Changes 

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Service changes are taking place to support planned maintenance work on the Red Line, signal upgrade work on the Orange Line, accessibility upgrades at Jackson Square, and the Natick Center Station Accessibility Improvements project.  

The MBTA today announced service changes in July on the Red, Orange, and Framingham/Worcester lines.  

Riders can find more information on service changes through in-station signage, in-station public announcements, and at mbta.com/PlannedWork. Transit Ambassadors and MBTA staff will be available on-site to offer information and assistance during these service changes. Riders are encouraged to subscribe to T-Alertsor to follow the MBTA on X @MBTA@MBTA_CR, and @MBTA_CR_Alerts for up-to-date service information.   

On the Red Line: 

In order to accomplish planned maintenance work: 

  • Red Line service between Kendall/MIT and JFK/UMass will be replaced with free and accessible shuttle bus service during the following dates: 
  • Beginning at approximately 8:30 PM on Thursday, July 10, and all day, every day, for the next three days, July 11 – 13
  • Beginning at approximately 8:30 PM on Thursday, July 17, and all day, every day, for the next three days, July 18 – 20
  • Free and accessible shuttle bus service will make all stops between Kendall/MIT and JFK/UMass with the exception of Park Street.  
    • Riders heading southbound should instead disembark at Otis Street @ Summer Street and use the Winter Street concourse to travel between Downtown Crossing and Park Street. 
    • Riders heading northbound should instead disembark at Federal Street @ Franklin Street and use the Winter Street concourse to travel between Downtown Crossing and Park Street. 
    • Shuttle buses will also serve State (on the Orange and Blue lines) and Haymarket (on the Orange and Green lines) for easier connections to other subway lines. 
    • Riders using shuttle buses should budget ample extra travel time. For example, a rider traveling to Downtown Crossing from Ashmont or Braintree should budget an additional 30 – 45 minutes of travel time in addition to their regular commute.
  • There will be free fares with the fare gates open at JFK/UMass, Kendall/MIT, Haymarket, State, and South Station. 
  • Riders are encouraged to consider fare-free Commuter Rail service between Braintree and South Station as well as between Porter and North Station. 
  • This service change is in place to perform regular, planned maintenance work. This maintenance work will address routine needs, ensure that all infrastructure is in peak operating condition, and includes inspections, adjustments, and repairs to keep the system safe and running smoothly.  

On the Orange Line:  

In order to modernize signals and perform accessibility upgrades at Jackson Square: 

  • Orange Line service will be suspended between Wellington and Back Bay during the weekend of July 26 – 27.  
    • Free and accessible shuttle buses will operate during this service change.  
      • Local shuttle buses will make all stops between Wellington and North Station. 
      • Express shuttle buses will operate directly between Wellington and North Station. 
    • For service through the downtown area near Back Bay, riders are encouraged to utilize parallel Green Line service between North Station and Copley (which is less than a quarter-mile or about a four-minute walk from Back Bay). The MBTA will increase Green Line service during this time to accommodate Orange Line riders. 
    • There will be free fares with the fare gates open at Back Bay, Copley, Wellington, and North Station. 
    • Riders are encouraged to consider fare-free Commuter Rail service between Oak Grove and North Station as well as between Forest Hills and South Station. 
    • This service change is in place to accomplish signal upgrade work on the Orange Line. By upgrading its signals, the MBTA expects to significantly increase operational efficiency and improve scheduling reliability for all riders. 
  • Orange Line service will bypass Jackson Square beginning at approximately 9 PM until the end of service each day for 30 days in the following way:  
    • In the Forest Hills-bound direction, July 26 – August 9
      • Forest Hills-bound riders wanting to exit at Jackson Square should instead exit at Stony Brook and board an Oak Grove-bound train back to Jackson Square. 
      • Forest Hills-bound riders wanting to board at Jackson Square should instead board an Oak Grove-bound train at Jackson Square, exit at Roxbury Crossing, and board a Forest Hills-bound train to their destination. 
    • In the Oak Grove-bound direction, August 10 – August 24
      • Oak Grove-bound riders wanting to exit at Jackson Square should instead exit at Roxbury Crossing and board a Forest Hills-bound train back to Jackson Square. 
      • Oak Grove-bound riders wanted to board at Jackson Square should instead board a Forest Hills-bound train at Jackson Square, exit at Stony Brook, and board an Oak Grove-bound train to their destination. 
    • This service change is in place to accomplish accessibility upgrades at the platform-level of Jackson Square. 

On the Framingham/Worcester Commuter Rail Line:  

In order to continue accessibility improvements at Natick Center Station: 

  • Framingham/Worcester Commuter Rail Line service will be suspended between Framingham and South Station during the weekend of July 26 – 27
  • A dedicated diversion schedule will be available on mbta.com.
  • Free and accessible shuttle bus service will replace train service between Framingham and South Station. There will be four shuttle routes available during this closure. 
    • Shuttle Bus Route 1 will operate between Framingham, West Natick, Natick Center, Wellesley Square, Wellesley Hills, and South Station.  
    • Shuttle Bus Route 2 will operate between Wellesley Hills, Riverside on the Green Line D Branch for connections to the subway, Auburndale, West Newton, Newtonville, Boston Landing, and South Station.  
    • Shuttle Bus Route 3 will operate between Framingham, West Natick, Natick Center, Wellesley Square, Wellesley Hills, and Back Bay. 
    • Shuttle Bus Route 4 will operate between Wellesley Hills, Riverside on the Green Line D Branch for connections to the subway, Auburndale, West Newton, Newtonville, Boston Landing, and Back Bay. 
  • There will be no shuttle bus stops at Wellesley Farms and Lansdowne.     
    • Passengers who typically board at Wellesley Farms should instead travel to Riverside. 
    • Passengers who typically board at Lansdowne should instead travel to Kenmore (which is about a quarter mile or a six-minute walk) for shuttle bus service or to connect to the Green Line B, C, and D Branches for further Red Line connections toward South Station.
  • Passengers should also note that Commuter Rail service between Worcester and Framingham will be fare-free during this service change.  
  • This service change is in place due to work taking place on the Natick Center Station Accessibility Improvements project.  

The MBTA previously announced service changes in June. More information is available here.   

The MBTA understands how these service changes affect riders’ daily travels during this period, but we are committed to improving your travels long term with more reliable, timely, and safe service. We thank riders for their patience as we deliver this important work and for continuing to ride our system.   

For more information, visit mbta.com/PlannedWork or connect with the T on X @MBTA and @MBTA_CR, Facebook /TheMBTA, Instagram @theMBTA, Threads @thembta, or TikTok @thembta.   


The above press release was submitted to us by the MBTA.

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